Frequently Asked Questions on BeauteSkin Naturals
Q - How do I place an order through your website?

A -  1. Click on the item you want
       2. Select the type of product you want
       3. Select Add to Cart
       4. Buy now on add to Cart 
       5. Fill-out the necessary details needed for the shipment
       6. Choose a payment method (Cash on Delivery)
       7. You will then receive a confirmation and just wait for the product to arrive.

Q - Are there other ways that we could pay for the item aside from COD and Credit Cards?

A - No, we encourage our customer to order via COD to avoid hassle.

Q - Do you accept Returns or Refunds?

A - Yes, we do accept returns and refunds as long as it is within 7 days. Starting from the time you received the package. Customer must pay for the return fee. However, we will not accept the product if it has been

  • Damaged
  • Item is not scratched or dropped
  • We will refund or return if there is a factory defect
  • Change of mind is not included

Q - How long does it take for my item to arrive?

A - It normally takes 4-5 days for within Metro manila and 5-7 days outside of metro manila but, in some instances it may take longer and in this case you will receive a text message or a phone call from on of our staff.

Q - Can I cancel my order?

A - Yes you can however cancellation should be made between 6 hrs.
If you exceed that time we can't cancel your order anymore and you have to pay your order.

Q - Will I get banned by the courier if I cancel my order?

A - Yes you will be subject for review and might get banned for lifetime by our partner courier if you cancel your order upon delivery.

Q - Does your product has warranty?

A - Yes we offer 7 days warranty for product that is not working.