FAQs
Product Questions
Beautéskin offers a range of at-home beauty and grooming devices including the OG IPL, Gleam IPL, Lumia IPL, Aeroflow Hair Dryer, Glide PRO Hair Straightener, Nood Bikini Trimmer, and Nood Shaver. All products are designed to give you salon-quality results from the comfort of your home. ✨
Yes! Our IPL devices are designed for safe at-home use. They work best on light to medium skin tones with dark hair. We recommend checking our skin and hair tone guide before use. Always avoid using near the eyes or on tattooed skin. If you have a skin condition, consult your doctor first. 💡
Most users start noticing hair reduction within 4 to 6 weeks of consistent use. Full results are typically achieved within 12 weeks of regular treatment. Consistency is key — stick to your schedule for best results! 🌟
Yes! All Beautéskin devices come with a 1-year local warranty. If you experience any issues with your device, just reach out to our customer support team and we'll take care of you. 🛡️
You can shop from our official stores below. Always purchase from our official channels to ensure you receive authentic products.
Ordering Questions
Shipping fees depend on your location and are calculated at checkout. There is no minimum order required. Rates are set by the courier and may vary depending on your area. 🚚
Estimated delivery times: Metro Manila: 3–5 business days. Provincial areas: 5–8 business days. Delivery times may vary depending on courier availability and your location. 📦
We accept Visa, Mastercard, PayPal, GCash, Maya, Bank Transfer, and Cash on Delivery (COD). COD is available nationwide. 💳
Yes! Cash on Delivery is available nationwide. Select COD at checkout and pay when your order arrives. 🏠
Yes! A tracking number will be sent to you once your order is shipped. You can also request your tracking number by messaging our customer support team. 📍
Orders can only be cancelled before they are shipped. Once dispatched, cancellation is no longer possible. Please contact us as soon as possible if you need to cancel. 📋
We accept returns or replacements only for items that arrive damaged, defective, or incorrect. Contact us within 7 days of receiving your order with a photo of the item. We do not accept returns for change of mind or incorrect orders placed by the customer. 🔄
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